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Privacy Policy

At www.twoguyshydroponics.com, we want to offer you a pleasant, hassle-free and secure shopping experience. Therefore, we understand how important your privacy is, and thus we give the best effort to protect all the personal information submitted through www.twoguyshydroponics.com. Since we are committed to the protection of your personal information, we strongly suggest you read and understand the following Privacy Policy, as it describes our practices and explains how we collect, use and secure your information.

Your consent

By using this Website, you agree with the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information, in accordance to our company’s Privacy Policy. Furthermore, you are solely responsible for maintaining the secrecy of your www.twoguyshydroponics.com account information.

Information we collect

Throughout the various functions of www.twoguyshydroponics.com, you will be asked for certain information in order to proceed. For instance, your financial information is required when checking out to complete an order. Based on your usage of the Website, the information we collect can be classified in two categories.

1) Personal information

This pertains to all the information that can identify you as an individual, such as:

-Contact information; name, postal address, phone number, email address.

-Purchase history; products purchased, amount paid, method of payment, credit or debit card number.

-User Preferences; products wish list, Website preferences.

2) Non-personal information

This pertains to any information that does not identify you as an individual, such as:

-General information; postal code, city, country, age.

-Web information; IP Address, browser, URL, pages visited.

Note that the information we may collect is not limited exclusively to the above.

How we use your personal information

www.twoguyshydroponics.com may use your information for a number of different business purposes. For instance, it will mainly serve to:

-Process and fulfill orders accurately and ensure prompt delivery.

-Process returns and exchange and follow-up with customer orders.

-Contact you about new products, promotions, or exclusive content.

-Improve the general use of www.twoguyshydroponics.com

www.twoguyshydroponics.com is the sole owner of the information shared through its activities. We will not sell, share, or rent this information to any third parties, except as described in this Policy and with your consent. www.twoguyshydroponics.com may disclose personal information to third parties engaged in assisting us in providing service to our customers, as well as for the purposes cited above. In regards to the retention of your personal information, we will retain it in compliance with the law as well as to maintain a close relationship with our customers.

Why we collect this information

Aside from the general business uses cited above, we may also collect some of your personal information to:

-Ensure our customers painless, secure transactions and to reduce fraud. -Contact you to conduct surveys to improve our services.

-Provide the users with superior personalized access.

-Improve our customer service, Website applications and order processing.

-Offer enhanced customer support and complaint resolution.

-Analyze user’s preferences and provide the best shopping experience.

How we protect your personal information

www.twoguyshydroponics.com makes all commercially reasonable efforts in order to ensure that the personal information collected on our website is protected against loss and unauthorized access. Internally, access to this information is strictly reserved to selected www.twoguyshydroponics.com administrators or representatives. Please note that although we only deal with trusted companies for shipping purposes, the confidentiality of the information displayed on any package or shipment label cannot be guaranteed.

For more information about the steps taken in effort to protect your privacy online, please visit the We Care about Your Security section.

About cookies

www.twoguyshydroponics.com uses ‘’cookies’’, a technology that stores information on a Website user’s computer. Through subsequent uses of the

Website, the cookies will recognize the user and his personal preferences, such as language settings. It may also be used to provide each user with personalized content and information and to better respond to user’s needs. Most online sites involving interactive content or having shopping capabilities use cookies. Overall, the use of this technology enhances your online experience and ease of use of the Website.

Most browsers allow disabling acceptance of cookies. However, this might negatively impact your shopping experience and restrain your ability to access certain features of www.twoguyshydroponics.com.

Links to third party websites

www.twoguyshydroponics.com may display links to other websites or Internet resources. Although we only do business with trusted entities, please be advised that the operators of these sites may collect your personal information. In order to learn more about their own practices towards privacy, we encourage you to consult their privacy policies before disclosing your personal information, although we meet industry standards in terms of online security, we cannot be held responsible in any way for how third parties manage privacy. www.twoguyshydroponics.com cannot be held liable for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of the information submitted through third party Websites.

Change to this privacy policy

www.twoguyshydroponics.com reserves the right to modify this Privacy Policy at any time without notice.

Withdrawing Your Consent

In accordance to the legal and contractual restrictions related to your use of www.twoguyshydroponics.com, you may at any time withdraw your consent to this Policy. Please send your written request by mail or electronic mail, using the addresses stated below.

Contacting us

If you have any questions or concerns about www.twoguyshydroponics.com’s Privacy Policy, please feel free to write us at info@www.twoguyshydroponics.com.

Please note that any material submitted to www.twoguyshydroponics.com will become the property of www.twoguyshydroponics.com upon receipt. www.twoguyshydroponics.com shall be entitled to use and distribute such materials to any other parties and for any other purposes.

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